This policy explains what information ResinDrip collects, why we use it, how long we keep it, and how customers can contact us about privacy requests.
ResinDrip collects the details you choose to send through quote forms, email, WhatsApp, checkout, catalog browsing, and support messages. This can include your name, email, destination country, project references, quantity, finish target, shipping needs, and order context.
We use submitted information to route resin clay, UV resin, mold, tool, sample, wholesale, and support requests to the right material path. We also use site analytics to understand which pages, products, tutorials, and quote paths need improvement.
ResinDrip uses basic analytics and performance tools, including Google Analytics, to measure page views, traffic sources, conversion paths, and site reliability. Your browser may allow you to block or delete cookies.
We may use hosting, analytics, email, messaging, payment, fulfillment, and customer support providers to operate the site and respond to requests. These providers should only use information as needed to provide their services.
We keep quote and support information only as long as needed for business, legal, tax, fraud-prevention, and customer service purposes. No online system is perfectly secure, so avoid sending unnecessary sensitive personal data.
You can request access, correction, or deletion of your personal information by contacting ResinDrip support. Some records may need to be retained for legal, transaction, or fraud-prevention reasons.
The site is not directed to children under 13. If you believe a child submitted personal information, contact us so we can review and delete it where appropriate.